Shipping Policy

At Nancy Callen, we serve customers across the United States with reliable and efficient shipping.

1. General Shipping Information

We currently ship throughout the United States.

2. Processing Time

Orders are typically processed within 1-2 business days (Monday to Friday), excluding weekends and holidays.

3. Shipping Rates

Free Shipping - We offer free shipping on all orders, with no minimum purchase.

4. Estimated Delivery Times

Processing Time: 1-2 business days (Monday to Friday)
Transit Time: 5-8 business days (Monday to Friday)
Total Delivery Time: 6-10 business days
Order Cutoff Time: 5:00 PM
Time Zone: (EST) Eastern Standard Time - New York

Please note: delivery times are estimates and may be affected by carrier delays or extreme weather conditions.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas.

6. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at support@nancycallen.com.

Contact Information

Store name: Nancy Callen
Company name: Boydsign
Company Address: Zandkamp 159, Hoogland, Utrecht, 3828GK, NL
Warehouse Address: Gateway Industrial Park, 2200 Commerce Drive, Building 4, Columbus, OH 43219, USA
Company nr.: 82413843
Email: support@nancycallen.com
Monday to Friday | 09:00 - 17:00 (EST)
We aim to respond to your inquiries within 24 hours.