Elsa™ | Orthopaedic Ankle Boots

Yes — today only, we’re offering free U.S. shipping on all orders.

No hidden charges and no unexpected costs at checkout. You’ll always see a clear breakdown before completing your purchase.

Each product page includes a detailed size guide to help you select the right fit. We recommend comparing the measurements with a similar item you already own for the most accurate choice.

If you’re between sizes, opting for the larger size is usually the most comfortable option. If you’re still unsure, our support team is available to assist you.

Orders are generally processed within 3 business days after they are placed.

After your order has been confirmed, you’ll receive a confirmation email containing your order number.

To follow your shipment, visit our Order Tracking page and enter your order number or the email address used at checkout.

Items may be returned within 30 days of delivery.

Return shipping costs are the responsibility of the customer. Once your return has been approved, the refund will be issued to your original payment method.

For full details and conditions, please refer to our Return Policy.

If you have any questions or encounter an issue, please visit our Contact Page to get in touch with our support team.

We’re committed to assisting you as quickly as possible.